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Parque Industrial Thomas Alva Edison (Rosarito)

Vacantes Disponibles

Service Centre Manager

The Service Centre Manager is responsible for direct operations of the MRO activity in Mexicali facility, and liaison with other departments of Airline Services, Supply Chain & Manufacturing, Finance and Engineering for supporting activities such as Sales Orders administration, Inventory planning, Quality Assurance and certification, Corrective actions, Purchasing, Procurement, Maintenance, Repair procedures, Cost analysis


• Builds and maintains the Roadmap and master plan for the Service Centre from input received by the VP Airlines Services
• Leads and manages the Service Centre operations, to deliver to the objectives of the master plan
• Liaises with his/her counterparts in the network of repair stations for best practices sharing and implementation
• Develops an organization and processes capable of maximum operational and financial effectiveness which includes material and human resources
• Analyses and regularly appraises the effectiveness of personnel and policies and takes corrective action when necessary.
• Implements, follows and proposes improvement to the quality control system defined by Quality department for the Service Centre, to assure that adequate control of quality is maintained throughout the entire process of repair/overhaul and testing, and that work is performed in conformance with pertinent company, customer, FAA and every applicable regulation
• Ensures that all subordinate operations maintain a clean, neat, and safe work environment and work ethic
• Notifies the VP Airline Services and the Director of Quality of any major change in the Repair Station which could have an impact on repair capability, approvals and global performance
• Carries out supervisory responsibilities in accordance with the organisation's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

• Tertiary qualifications in Aviation Maintenance, Aircraft Maintenance Engineering or related fields
• Experience in managing a part 145 certified service centre, preferably for electronics/avionics equipment
• Experience in defining/optimising shopfloor layout for the most efficient operations
• Hands on experience in using and ERP tool in MRO
• Demonstrated mindset and experience in deploying LEAN methodology
• Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills
• Fluent in both English and Spanish
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Language, reasoning, technical and other Skills
• Advanced ability to read, analyse, and interpret common scientific and technical journals, financial reports, contracts and legal documents.
• Outstanding communication skills and the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Advanced analytical capacity and ability to apply logical or scientific thinking to a wide range of intellectual and practical problems.
• Proficiency in Microsoft Office suite, and especially Excel
• Self-motivated and driven to identify organisational issues, develop solutions and plans to address them and effectively execute those plans.

Reference :
Supply Chain
Contract :
Job(s) available(s) :
Experience :
7~10 Años
Studies level :
Título Profesional
Working place :
Co-Production Mexicali
Creation date :
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